At Compass Point, your privacy is not a checkbox. It is a responsibility we take seriously. This Policy explains what personal information we collect, why we collect it, and how we handle it with care.
Last updated: April 6, 2026 · Version 2.1
Who We Are
Compass Point (“we,” “our,” or “us”) operates this website and the services accessible through it. We are committed to protecting your personal data and being transparent about how we use it.
By using our website or services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our services.
Data Controller: Compass Point Ltd. is the data controller responsible for your personal information collected through this website.
Information We Collect
We collect information you provide directly to us, information generated as you use our services, and in some cases, information from third-party sources.
Information you provide:
- Name, email address, and contact details when you register or reach out to us
- Account credentials (username and encrypted password)
- Billing and payment information when you make a purchase
- Messages, feedback, and content you submit through our platform
- Professional information such as job title or company name, if provided
Information collected automatically:
- IP address, browser type, operating system, and device identifiers
- Pages visited, time spent on pages, links clicked, and referring URLs
- Session data and usage patterns within our services
- Approximate geographic location derived from your IP address
- Crash reports and performance data to help us improve our services
How We Use Your Data
We use the information we collect for legitimate, specific, and clearly defined purposes. We do not use your data in ways you would not expect.
- To provide, maintain, and improve our services and website
- To process transactions and send related communications
- To respond to your inquiries, comments, and support requests
- To send service updates, security alerts, and administrative notices
- To send marketing communications, where you have opted in
- To personalize your experience and deliver relevant content
- To monitor and analyze usage trends and website performance
- To detect, prevent, and address fraud or technical issues
- To comply with legal obligations and enforce our terms
We rely on the following legal bases to process your data: contractual necessity, legitimate interests, legal obligation, and your explicit consent where required.
Sharing & Disclosure
We do not sell, rent, or trade your personal information. We share your data only in the following circumstances:
- Service Providers: Trusted third parties who perform services on our behalf (e.g., hosting, analytics, payment processing), bound by confidentiality agreements
- Legal Requirements: When required by law, regulation, or valid legal process such as a court order or government request
- Protection of Rights: When necessary to protect the rights, safety, or property of Compass Point, our users, or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where data may be transferred as a business asset
- With Your Consent: In any other circumstance where you have given us explicit permission to share your information
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. Cookies are small text files placed on your device by websites you visit.
We use the following types of cookies:
- Essential Cookies: Required for core website functionality such as session management and security. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website, enabling us to improve its structure and content.
- Preference Cookies: Remember your choices and settings to provide a more personalized experience.
- Marketing Cookies: Used to track visitors across websites in order to display relevant advertisements. Activated only with your consent.
You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect the functionality of our website.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
- Account data is retained for the duration of your account and up to 3 years after closure
- Transaction records are kept for 7 years to comply with financial regulations
- Support correspondence is retained for 2 years from the date of resolution
- Analytics data is stored in aggregated, anonymised form for up to 5 years
When data is no longer required, we securely delete or anonymize it in accordance with our data destruction procedures.
Your Rights
Depending on your location, you may have certain rights regarding your personal data. We honour these rights and make it easy to exercise them.
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data (“right to be forgotten”)
- Restriction: Request that we limit how we process your data in certain circumstances
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing
- Withdraw Consent: Withdraw any previously given consent at any time without affecting prior lawful processing
To exercise any of these rights, please contact us using the details in the Contact section below. We will respond within 30 days.
Security
We implement technical and organisational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of data in transit using TLS (Transport Layer Security)
- Encryption of sensitive data at rest using industry-standard algorithms
- Regular security assessments and penetration testing
- Strict access controls and authentication requirements for staff
- Ongoing staff training on data protection and security practices
No method of electronic storage or internet transmission is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. We encourage you to use a strong, unique password for your account.
Children’s Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Upon notification, we will take prompt steps to delete such information from our records.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the “Last Updated” date at the top of this page
- Notify registered users by email where required by law
- Display a prominent notice on our website for significant changes
Your continued use of our services after any changes indicates your acceptance of the updated Policy. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don’t hesitate to reach out to us.
Get in touch with our Privacy Team
We aim to respond to all enquiries within 5 business days.
📧 info@hirecompasspoint.com
📮 Compass Point LLC, 462 Climbing Rock Loop, Dripping Springs, Texas 78620, US
📞 +1 (503) 313 7275
If you are unhappy with how we handle your data and we have been unable to resolve your concern, you have the right to lodge a complaint with your local supervisory authority.